Cleaning Printhead Error in HP Officejet Pro 8500
Perform a Hard Reset
• Initiating a hard reset can fix most errors linked with your OfficeJet Pro 8500 printer (123.hp.com/oj4650)
• Unplugging the power cord from the printer is the first step and after that wait for a few minutes to know if error repeats.
• Power cord has to be plugged in again and make sure that module light is turned on.
• You also have the option of pressing the power icon visible on control panel if the printer is not getting turned on.
You have to clean the printhead contact heads to fix the HP OfficeJet Pro 8500 won’t stop cleaning printhead issue:
• The error alert will be prompted on your control panel. Clean the printhead electrical contact heads to try fixing the error.
Note: Electrical head contact ends should always be handled carefully since it is manufactured of very sensitive electrical components which can easily be damaged.
• The top cover of printer has to be opened, navigate to Printer Control Panel and then change print head icon has to be pressed.
• After that lift the printhead latch with the handle and pull the printhead out from the slot.
• Now clean the printhead with soft and dry cleaning material. Most materials include eyeglass cleaning paper, filter paper, etc.
Note: Never use water for cleaning printheads.
• When all the steps are executed, printhead has to be placed on a sheet of towel or paper with the nozzles facing in upwards direction.
• Now insert printhead to their respective color-coded slot.
• Printhead latch should be pulled and make sure that Latch is fitted properly. Please check control panel message HP OfficeJet Pro 8500 won’t stop cleaning printhead. If the message remains, you have to clean the printheads again.
The printer will start aligning itself and printhead will get initialized. If it’s not happening alignment process will have to be done manually.
We recommend you to follow the measures to fix HP OfficeJet Pro 8500 won’t stop cleaning printhead issues.
For more details please contact us at 1-888-597-9290 or visit our website at 123hpcomoj4650.com.
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